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South Korea is developing its AI capabilities and has expressed its ambition to position itself as a global competitor in the AI ​​technology market.

PORTLAND, PORTLAND, OR, USA, March 9, 2022 / — According to the report published by Allied Market Research, the Korea call center AI market generated $42.14 million in 2020 and is projected to reach $350.08 million by 2030, growing at a CAGR of 23.7% from 2020 to 2030. The report provides an in-depth analysis of the changing dynamics of the market, of the main segments, of the main pockets of investment, of the regional landscape, of the value chain. , and competitive scenario.

Improved customer experience and customer response time, as well as improved data analytics capabilities, drive Korea’s growth Call Center AI Market. However, high installation and training costs along with increasing privacy and security concerns are hampering the market growth. On the other hand, the renewed interest in artificial intelligence technologies and the rise of social media platforms are creating new opportunities in the coming years.

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The report offers a detailed segmentation of the Korean Call Center AI market on the basis of components, deployment, and industry vertical.

Based on components, the solutions segment contributed the largest share in 2020, accounting for more than three-fifths of the total share, and is expected to maintain its leading status during the forecast period. However, the services segment is expected to show the largest CAGR of 28.5% from 2021 to 2030.

Based on deployment, the cloud segment accounted for the highest share in 2020, contributing almost three-quarters of the Korean call center AI market, and is expected to maintain its leading position throughout the forecast period. Moreover, this segment is expected to witness the highest CAGR of 25.0% from 2021 to 2030.

Based on the industry vertical, the telecommunications sector held the highest share in 2020, accounting for more than two-fifths of the total share, and is expected to maintain its dominance by 2030. However, the healthcare segment Healthcare is expected to exhibit the fastest CAGR of 30.0% over the forecast period.

Key players in the Korean call center AI market analyzed in the research are Cognex, Omron, Basler, National Instruments, Keyence, Teledyne Technologies, Sony, Intel, Texas Instruments, and Baumer Optronic.

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About Us

Allied Market Research (AMR) is a market research and business consulting firm of Allied Analytics LLP, based in Portland, Oregon. AMR offers market research reports, business solutions, consulting services and market insights across 11 verticals. Adopting in-depth research methodologies, AMR helps its clients make strategic business decisions and achieve sustainable growth in their market areas. We are staffed with qualified analysts and experts and have extensive experience working with many Fortune 500 companies and small and medium enterprises.

David Correa
Allied Analytics LLP
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