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CYPRESS, Calif.–(BUSINESS WIRE)–The Elevator and Escalator Division of Mitsubishi Electric US, Inc. expands its staff and offices with a new call center to support growth in the United States

Vertical transportation needs are increasing as construction volume has increased and the current inventory of elevators and escalators in the United States ages. In response to growing demand, Mitsubishi Electric US, Inc. has opened four elevator and escalator branches over the past three years in San Francisco (the second largest location in Northern California), Nashville, Boston and Miami. The new call center in Cypress, California serves as the central customer support location for Mitsubishi Electric US, Inc.’s elevator and escalator division nationwide.

Representatives from Mitsubishi Electric US, Inc. recently gathered to celebrate the grand opening of the call center.

“We are proud of the growth the company has experienced in recent years, and we are excited to open the expanded call center,” said John Faure, senior manager, service and labor relations, Mitsubishi Electric US, Inc. Elevators and Escalator Division. “We needed to outgrow our old offices and the new space will allow us to better serve our customers, as well as accommodate future growth. »

For more information on Mitsubishi Electric elevators and escalators, visit

About the Elevator and Escalator Division of Mitsubishi Electric US, Inc.

Based in Cypress, California, Mitsubishi Electric US, Inc. Elevator and Escalator Division sells, installs, upgrades and services elevators and escalators. The division is recognized as an industry leader in product quality, reliability and preventative maintenance programs. Quality in Motion® is inherent in the division’s top performing products and people. Quality is at the heart of the division. The products are differentiated by their smooth ride, advanced technology and unmatched reliability. The commitment continues for the life of the product through the division’s heavy-duty service program that maximizes vertical transport availability. Additional information is available at

In addition to elevators and escalators, American group companies Mitsubishi ElectricThe main businesses include cooling and heating products, semiconductor devices, automotive electrical components, industrial automation products and services, electrical utility products, and large-scale video displays for stadiums and the arenas. Mitsubishi Electric group companies in the United States have 38 locations across North America and employ approximately 4,000 people.