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Spectrum celebrated the grand opening of its 69,000 square foot far northeast service center on Friday, May 20, adding to a list of companies which are bringing hundreds of jobs to the region. The grand opening ceremony was led by Spectrum officials Mayor Ron Nirenberg and Councilwoman Phyllis Viagran, who then toured the massive indoor facility at 11826 Tech Com Drive.

Spectrum also announced the opening of a new call center at its existing offices at 1900 Blue Crest Lane, bringing approximately 400 additional jobs to San Antonio. Spectrum says it has invested $6 million in the two facilities that will serve the company’s 41-state service area.

That’s just a small part of the 69,000 square foot facility.

Steven Santana | MySA

Along with separate offices, restrooms, and a break room, the new customer service center was filled almost wall-to-wall with cubicles, most of which have yet to be filled. The Customer Service Center is home to Spectrum’s video repair team, which uses advanced diagnostic tools to assist Spectrum TV customers.

Spectrum Vice President of Customer Service Rene Garcia (right) explains to Mayor Ron Nirenberg and Hispanic Chamber of Commerce CEO Marina Gonzales (left of Nierenberg) what employees at the facility do.

Spectrum Vice President of Customer Service Rene Garcia (right) explains to Mayor Ron Nirenberg and Hispanic Chamber of Commerce CEO Marina Gonzales (left of Nierenberg) what employees at the facility do.

Steven Santana | MySA

“Today’s announcement is significant because, again, we’re creating jobs and a competitive field that also has significantly higher salaries than what we’ve normally seen,” Nirenberg said after a tour of the company. ‘facility.

Mayor Ron Nirenberg, Spectrum Vice President of Customer Service Rene Garcia and Councilwoman Phyllis Viagran commemorate the official opening of the service center on Tuesday.

Mayor Ron Nirenberg, Spectrum Vice President of Customer Service Rene Garcia and Councilwoman Phyllis Viagran commemorate the official opening of the service center on Tuesday.

Steven Santana | MySA

The new call center will hire a customer retention and telesales workforce that will help new and existing customers choose Spectrum TV, mobile and Internet packages, according to a press release. Retention employees who meet goals earn over $55,000 per year on average while telemarketers who meet goals earn over $65,000 per year.

San Antonians can apply to work at either center their career site.