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All new roles offer an hourly wage of at least $ 18 per hour, as part of Charter’s commitment to a minimum starting wage of $ 20 in 2022.

CHARLOTTE, NC – Spectrum on Thursday announced plans to move its growing team of retention representatives to a new call center in Charlotte in early November.

The company has announced plans to open the new call center on Forest Point Blvd as it continues to seek 200 representatives. Representatives handle calls from existing customers with Spectrum Internet, TV, Mobile and Voice services from the company’s 41-state service area.

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“It’s great to see that Spectrum has chosen to expand its call center in Charlotte,” said Senator DeAndrea Salvador. “This is a testament to our city’s conducive business environment, talented workforce, and Spectrum’s commitment to this area. “

All new roles offer hourly wages of at least $ 18 an hour, as part of Charter’s commitment to a minimum starting wage of $ 20 in 2022, the company said in a press release. .

“Our loyalty team plays a critical role in retaining customers and ensuring they have the right set of Spectrum services to meet their needs,” said Clyde Swain, vice president of residential sales at the Charlotte center. “Our new call center will provide an exceptional work environment as we rapidly expand these growth potential career opportunities. “

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Spectrum said potential employees should have a high school diploma or equivalent, with previous sales experience preferred. Applicants may be asked to take a drug test, an education check, and a criminal background check. Applicants are encouraged to apply online on the Spectrum Career Site and complete the Virtual Job Trial.

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