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Thrive Peer Recovery Services in Solon has been selected to develop and manage a statewide call center slated to launch in June for Ohio’s Crisis Response Behavioral Health System for children, youth, adults under 21 and their families.

Following the contract with the Ohio Department of Mental Health and Addiction ServicesThrive will receive nearly $800,000: $121,017 for 2022 and $678,012 for 2023, according to a press release.

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The state issued a request for proposals in January seeking an Ohio-based company to develop and manage the new statewide call center. The call center is not intended to replace local care lines, hotlines or hotlines, according to the press release. Instead, it will be an “essential supplement” to these lines, ready to respond to active crisis needs and deploy immediate services specifically for youth, young adults (newborns up to 20 years) and their families, the statement said.

Thrive has been providing care since 2017 and has experience operating direct lines and hot lines.

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The contract is to provide a call center for Ohio Mobile Response Stabilization Services, which are moving from a regional initiative funded by federal grants to statewide implementation. More than half of the state is able to provide this service by July.

Ohio Mobile Response Stabilization services will be reimbursable through Medicaid, according to the release. With such funding and statewide promotion of the service, the Mobile Response Stabilization Services network will expand statewide and usage will “exponentially increase,” says the press release.

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