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PALISADES NY—Video Call Center (VCC) unveiled AirFirst, a cloud-controlled management system for remote contribution over IP.

AirFirst provides producers with high-quality, lag-free, on-demand workflows for high-speed, high-volume live remote contributors anywhere in the world.

Originally developed for VCC’s Caller Cloud service, the AirFirst system is available to media organizations that manage their own remotes. AirFirst offers a professional-level choice of IP-based remote contribution, providing real-time two-way video and IFB mix-less audio return for control room communications with contributors.

AirFirst’s unique collaborative workflow supports small and large teams. One person can manage the entire AirFirst workflow from anywhere. AirFirst’s secure and shared connectivity and scheduling system can also be made available to others involved in a production, including dispersed bookings, pre-examiners, producers, transmission staff and staff. from the control room.

“Show producers are tired of trying to force consumer video conferencing software to behave like a production tool. VCC’s AirFirst is the answer they are looking for, ”said Larry Thaler, CEO of VCC.

“With AirFirst, VCC’s smartphone-based remote capabilities are now available in a DIY platform,” he continued. “No more choppy and degraded video and creative inflexibility. With just a few clicks, a production team can invite anyone anywhere in the world to join a show as a guest, cast member, or even audience participant. Whether the guest is a “distant from home” or a “live rejection from a school bus,” they will look great. Thanks to VCC’s patented lag-free technology, the remote person will interact as naturally as if they were in the studio.

At the heart of AirFirst are VCC’s StageDoor call logic which makes it easy to join a program and Tenaciti diagnostic software to assess a connection and allow growers to make quick decisions about optimizing the remote beforehand. to connect.

Other modules available to extend basic functionality include:

  • CrowdView, a virtual, multi-participant audience system allowing up to 25 simultaneous participants per screen which gives the operator control over seat allocation.
  • Caller Queue, VCC’s cloud-based green room, which allows producers to easily access, rank and filter a large number of guest audience members.
  • Scheduler, a cloud-based data platform to enable communication between departments.
  • Expandable capacity.

More information is available on the company website website.